The initial stages of any presentation are vital to your overall success in sales.
Great salespeople know this and take the time in the early stages to set the ground-work to establish if this particular prospect is interested enough and qualified enough to move forward.
These salespeople, unlike their counterparts (the weaker sales reps) are willing to ask tougher questions. One question in particular is a gem and it will illicit an answer that can save you a lot of wasted time.
Ask these two questions in the initial meeting and warm-up stage, after you have built some rapport with the prospect:
“I was curious, how long have you been thinking about adding this insurance policy to your portfolio?”
Prospect answers – “To be truthful I’ve been thinking about this for over a year but haven’t pulled the trigger.”
You then answer: “A year? Really, that long?”
This comment affirms (definition of affirm: to assert (as a judgment or decree) as valid or confirmed) the prospect’s delay in putting off the decision-making process.
You then immediately follow that up with the following:
“What made you decide to move forward today?”
The prospect is left with two choices, they can give you an answer in the affirmative and set you up for success, or they can answer it in the negative.
For example; “I wasn’t planning to move forward right now, I’m just exploring my options,” is still a perfectly acceptable answer leaving you with a greater level of CERTAINTY regarding where you stand.
This is a simple but brilliantly effective qualification, and commitment to the purchase step.
© 2013 SELLability Technologies LLC. All Rights Reserved.
Superb! Better to know and move knowingly where to move. Just awesome.
如何訓練提問問題的能力?
謝謝你的問題。任何人都可以學習如何詢問正確的問題。只要你繼續進行SELLability會員計劃,因為這是一個持續改善的系統,可以幫助人們學習如何詢問問題,並且變得越來越好。 🙂 我們希望這對你有幫助。
I like the idea of changing a sales pitch from a hopeful jab at a sale to more like a comfortable conversation that I control in the same way I would a game of chess. Its more than just practice..it is knowing what to do and what things go wrong.
簡潔有力的對話,除了更省時間在異議問題打轉外,而且更能聽到客戶真正的想法